About
KeyWatcher

KeyWatcher Australia: Your Trusted Partner in Key Management

The Leaders in Australian Key and Asset Management

KeyWatcher Australia has been the go-to provider for innovative key management solutions since 1993. We partner with industry leaders to deliver the most effective and secure systems for businesses of all sizes. With over 75 years of combined experience, our team is driven by a deep understanding of security, facility access management needs and a passion for pushing the boundaries of key control technology.

Proven Track Record, Unwavering Commitment

For over 30 years, we’ve built a reputation for excellence. Our commitment to providing well-engineered, leading-edge solutions has helped countless clients achieve optimal security and efficiency. We don’t just sell products; we build partnerships, ensuring your system adapts and grows alongside your business.

Your Success is Our Priority

At KeyWatcher Australia, your security is our top priority. We are committed to helping you achieve complete peace of mind by providing a system that safeguards your keys, assets, and operations. Let us be your partner in creating a more secure future.

Contact us today to discuss your key management needs and discover how KeyWatcher Australia can empower your business.

history-of-keywatcher-australia

Meet our team!

Brodie Kilroy Warehouse Manager / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Warehouse Manager

Brodie Kilroy

Brodie has been married to KeyWatcher Australia for close to 10 years and has proven true dedication to not just his role but to the team around him! Brodie manages the KeyWatcher Australia warehouse, controls shelf stock and oversees all system commissioning and assembly and has a significant amount of knowledge around how the KeyWatcher solution works.
Rhys Hooper Service & Installation Technician / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Service & Installation Technician

Rhys Hooper

Rhys brings a whole lot of technical experience to our tech team. This attention to listening and delivering a positive customer experience has proven him a valuable team member of KeyWatcher Australia.
Melissa Capobianco Accounts Manager / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Accounts Manager

Melissa Capobianco

Melissa keeps us all honest at KeyWatcher Australia. Mel brings a smile to the office and always has a story to tell while keeping the conversation moving. Mel oversees everything Accounting for the company and has done so for more than 4 years and the rest of the team couldn't function without her input. if there is ever an issue with an Invoice or a Purchase Order, it will likely be Mel that will take care of things....
Service & Installation Technician

Chris Horig

With years of experience in telecommunications, customer service, and technical support, Chris is here to make sure you get the help you need with a calm and friendly approach. He's committed to providing excellent service, ensuring your experience with us is smooth and hassle-free.
Joshua Mallison Chief Technology Officer / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Chief Technology Officer

Joshua Mallison

Josh is our resident CTO. Formerly a Senior Technical lead at one of Australia’s largest banks, Josh brings a wealth of experience to the KeyWatcher team in deploying multiple projects at the one time. Coupled with experience in scoping multiple vendors together in the one direction at the one time – Josh and the excellent team of technicians at KeyWatcher are the reason KeyWatcher is the preferred electronic Key Management solution in the Australian NZ market.
Gary Kime Service & Support Manager / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Service and Support Manager

Gary Kime

Gary has been involved with KeyWatcher Australia for more than 10 years. If you've ever spoken to anyone from our team, it would be more than likely you've crossed paths with Gary at least once or twice. Known amongst his work colleagues as 'Uncle' Gary, he has seen significant changes in the electronic key management world since he started working with the KeyWatcher product and has an intimate understanding on how the solution works and how to best support the product. Gary oversees all of the companies service and support requirements.
Rocco Palladino Sales Manager Technical Sales / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
National Sales Manager

Rocco Palladino

Rocco brings many years of industry experience to the company and understands best practice around how key management fits inside the Security world. Rocco can help with identifying how the KeyWatcher product would best fit within your organisation and can highlight how various third party interfaces may improve overall key management.
Sandra Harfouche Internal Sales / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Commercial Manager

Sandra Harfouche

Sandra is renowned amongst the KeyWatcher team for crossing ‘t’s and dotting all of the ‘i’s. Every team has one! An eye for detail and a passion to understand and meet our customer’s needs, ensure that nothing is missed by the KeyWatcher team in securing your keys with the KeyWatcher.
Director

Matt Goddard

Matt has 25 years of experience in building businesses. An accountant by trade, but now loves building teams to distribute great products to market. And KeyWatcher is a great product!
Ryan Beaton Project Manager / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Project Manager

Ryan Beaton

With 3+ years of intimate experience with the KeyWatcher solution, Ryan understands best practice around successful key management and is driven to provide our clients with a smooth installation and deployment experience. Ryan is ultimately responsible for delivering every KeyWatcher that the company sells.
Joseph Brady Sales Manager Facilities & Fleet Management / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Sales Manager - Facilities and Fleet Management

Joseph Brady

With a strong technical background in sales, Joey understands the challenges faced with poor key management, particularly in the facilities and fleet management space. 'Hands-on' is the approach from the initial enquiry through to post-product deployment. You certainly wont miss Joey in a crowd with his high energy and charismatic outlook on life. He is guaranteed to leave a positive impression.....
Hayley Millett Procurement / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Procurement

Hayley Millett

Hayley has been apart of the team for 10 years! Known by her colleagues as the 'Glue' that holds us all together, Hayley keeps the team moving towards a positive outcome for the customer. Hayley has extensive knowledge around all products related to the company and the rest of the team look to Hayley for advice around everything KeyWatcher Australia!
Laurie Martin Service & Installation Technician / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia
Victoria State Manager

Laurie Martin

Laurie is our Melbourne based service Technician. With 20 years of experience in the gaming sector servicing machines and working with customers to achieve best practice. Laurie has proven to be an asset to the KeyWatcher team, with his unparalleled passion for helping our customers and leaving them with a smile. Laurie is also the only member of our team that speaks Japanese.

KeyWatcher Australia: A History of Innovation in Key Management

KeyWatcher Australia, originally established in 1993 as Australian Security Technology Pty Ltd, boasts a rich history of innovation in key management solutions. Founded in Seven Hills, NSW, the company began with the 1R & 1S system, a key management solution capable of holding up to 60 keys.

A significant turning point came in 1994 with a major deployment of their KeyWatcher solution at The Star Sydney casino. This early success showcased the effectiveness of their system in high-security environments. KeyWatcher Australia continued to push boundaries, releasing the KW2 in 1999. This innovative system allowed for the connection and management of multiple key cabinets, significantly increasing efficiency and scalability.

Around the same time, KW3 introduced biometric identification, a revolutionary addition that enhanced security and user convenience.

The year 2006 saw the launch of the KeyWatcher Illuminated, a complete design overhaul featuring a modular system. This new design was met with great success, particularly with the major deployment at Long Bay Prison in NSW. The high-level biometric integration employed at Long Bay Prison proved a winning formula and led to further rollouts in correctional facilities across New South Wales and Queensland.

Expansion beyond Australian borders came in 2008 with the establishment of a branch in Macau. This move was driven by the demand from Australian security professionals working in the newly built casinos there. The Macau branch not only catered to the existing expertise with KeyWatcher systems but also necessitated further innovation. In 2010, regulations in Macau spurred the development of advanced integration with Cardax access control systems. This successful integration was further highlighted by a major deployment of 52 KeyWatchers with real-time monitoring at the City of Dreams casino.

Back in Australia, 2011 saw the launch of KeyProPlus software. This software development led to significant rollouts in major airports and casinos, solidifying KeyWatcher Australia’s position as a leader in secure key management solutions. The company continued to refine its core product with the introduction of KeyWatcher Touch in 2012. This iteration featured a larger touchscreen and improved TrueTouch software, enhancing user experience.

A crucial milestone arrived in 2018 with the launch of KeyMaaS, a cloud-based software solution. This groundbreaking technology enabled integration with over 40 third-party systems, offering unparalleled flexibility and customization for clients. Recognizing the strong association with its core product, the company rebranded itself as KeyWatcher Australia in 2022. This move further cemented their identity as a leading provider of innovative key management solutions.

Find out more about
Keywatcher Australia

Browse our in-house Services & Support

Find the right accessories for your KeyWatcher