About
KeyWatcher

KeyWatcher Australia: Your Trusted Partner in Key Management

The Leaders in Australian Key and Asset Management

KeyWatcher Australia has been the go-to provider for innovative key management solutions since 1993. We partner with industry leaders to deliver the most effective and secure systems for businesses of all sizes. With over 75 years of combined experience, our team is driven by a deep understanding of security, facility access management needs and a passion for pushing the boundaries of key control technology.

Proven Track Record, Unwavering Commitment

For over 30 years, we’ve built a reputation for excellence. Our commitment to providing well-engineered, leading-edge solutions has helped countless clients achieve optimal security and efficiency. We don’t just sell products; we build partnerships, ensuring your system adapts and grows alongside your business.

Your Success is Our Priority

At KeyWatcher Australia, your security is our top priority. We are committed to helping you achieve complete peace of mind by providing a system that safeguards your keys, assets, and operations. Let us be your partner in creating a more secure future.

Contact us today to discuss your key management needs and discover how KeyWatcher Australia can empower your business.

history-of-keywatcher-australia

KeyWatcher Australia: A History of Innovation in Key Management

KeyWatcher Australia, originally established in 1993 as Australian Security Technology Pty Ltd, boasts a rich history of innovation in key management solutions. Founded in Seven Hills, NSW, the company began with the 1R & 1S system, a key management solution capable of holding up to 60 keys.

A significant turning point came in 1994 with a major deployment of their KeyWatcher solution at The Star Sydney casino. This early success showcased the effectiveness of their system in high-security environments. KeyWatcher Australia continued to push boundaries, releasing the KW2 in 1999. This innovative system allowed for the connection and management of multiple key cabinets, significantly increasing efficiency and scalability.

Around the same time, KW3 introduced biometric identification, a revolutionary addition that enhanced security and user convenience.

The year 2006 saw the launch of the KeyWatcher Illuminated, a complete design overhaul featuring a modular system. This new design was met with great success, particularly with the major deployment at Long Bay Prison in NSW. The high-level biometric integration employed at Long Bay Prison proved a winning formula and led to further rollouts in correctional facilities across New South Wales and Queensland.

Expansion beyond Australian borders came in 2008 with the establishment of a branch in Macau. This move was driven by the demand from Australian security professionals working in the newly built casinos there. The Macau branch not only catered to the existing expertise with KeyWatcher systems but also necessitated further innovation. In 2010, regulations in Macau spurred the development of advanced integration with Cardax access control systems. This successful integration was further highlighted by a major deployment of 52 KeyWatchers with real-time monitoring at the City of Dreams casino.

Back in Australia, 2011 saw the launch of KeyProPlus software. This software development led to significant rollouts in major airports and casinos, solidifying KeyWatcher Australia’s position as a leader in secure key management solutions. The company continued to refine its core product with the introduction of KeyWatcher Touch in 2012. This iteration featured a larger touchscreen and improved TrueTouch software, enhancing user experience.

A crucial milestone arrived in 2018 with the launch of KeyMaaS, a cloud-based software solution. This groundbreaking technology enabled integration with over 40 third-party systems, offering unparalleled flexibility and customization for clients. Recognizing the strong association with its core product, the company rebranded itself as KeyWatcher Australia in 2022. This move further cemented their identity as a leading provider of innovative key management solutions.

Meet our team!

Brodie Kilroy

Warehouse Manager

Rhys Hooper

Operations Lead

Melissa Capobianco

Business & Operations Coordinator

Chris Horig

Service & Installation Technician

Joshua Mallison

Chief Technology Officer

Tim Kershaw

WA/SA State Manager

Gary Kime

QLD State Manager

Rocco Palladino

National Sales Manager

Sandra Harfouche Internal Sales / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia

Sandra Mannah

Commercial Manager

Matt Goddard

Director

Donna Porter

Accounts Manager

Matt Helshem

Service & Installation Technician

Jesse Verde

Infrastructure Engineer

Nathan Wilson

Infrastructure & Operations Manager

Hayley Millett Procurement / Security Access Control / Electronic Key Cabinet / Key Management System / KeyWatcher Australia

Hayley Millett

Procurement

Laurie Martin

VIC/TAS State Manager

Paul Toubia

Service & Installation Technician

Yongju Jun

Service & Installation Technician

Find out more about
Keywatcher Australia

Browse our in-house Services & Support

Find the right accessories for your KeyWatcher